Responsible Gaming at
90jelly —
Play Smart, Stay Safe
90jelly is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Our responsible gaming framework gives you the tools, knowledge, and support needed to keep gambling fun — and to recognise when it is time to step back.
90jelly's Commitment to Responsible Gaming
At 90jelly, we believe that gambling should always be a form of entertainment — never a source of financial distress or personal harm. Our responsible gaming programme is built around six core pillars that guide every decision we make about player welfare.
Every feature on 90jelly is designed with the player's wellbeing in mind. We actively monitor usage patterns and intervene when our systems detect signs of distress — because your health matters more than your bet.
90jelly enforces a mandatory 18+ age gate. Every player must confirm their age at registration, and identity verification is required before any withdrawal is processed. We do not knowingly permit minors to play.
Set daily, weekly, or monthly deposit limits. Activate a cooling-off period, take a short time-out, or request a full self-exclusion — all directly from your account settings without needing to contact support.
Our platform uses automated monitoring to flag accounts that show rapid escalation in deposits, extended consecutive sessions, or repeated attempts to reverse self-exclusions. Flagged accounts are reviewed by our responsible gaming team.
When our team identifies a player who may be struggling, we reach out proactively — not to push promotions, but to offer support, share resources, and discuss available tools. Players can also contact us at any time.
We publish clear, honest information about the risks of gambling, the odds of different game types, and the signs of problem gambling — all in plain English so every player in Bangladesh can make fully informed choices.
18+ Age Restriction Policy
Gambling is strictly for adults. 90jelly enforces an absolute minimum age requirement of 18 years for all players. This is not a guideline — it is a non-negotiable rule that protects young people from the potential harms associated with gambling.
Players in Bangladesh who wish to create an account on 90jelly must be aged 18 or above. By completing the registration process, you confirm that you meet this age requirement. 90jelly reserves the right to request identity documentation at any stage to verify age compliance.
Underage Gambling is Illegal. If we discover that a player is under 18, their account will be immediately suspended, all funds will be withheld pending investigation, and the matter will be escalated to our compliance team. We may report the incident to the appropriate authorities.
Protecting Minors in Your Household
If you share a computer, tablet, or mobile device with younger family members, it is your responsibility to ensure they cannot access your 90jelly account. We strongly recommend the following precautions:
- Always log out of your 90jelly account after each session, especially on shared devices.
- Do not store your password in the browser's auto-fill if the device is accessible to minors.
- Consider using parental control software on family devices. Trusted tools include Net Nanny, Kaspersky Safe Kids, and built-in parental controls available on Android and iOS.
- Keep your login credentials strictly confidential — do not share them with anyone, including family members.
- If you suspect a minor has accessed your account, contact 90jelly support immediately at support@90jelly.
Age Verification Process
All players must confirm they are aged 18 or above at registration. Before processing a first withdrawal, 90jelly requires successful KYC (Know Your Customer) verification, which includes submission of a government-issued identity document such as a National Identity Card (NID) or passport. Players who fail to complete age verification will not be permitted to withdraw funds and may have their account suspended pending compliance review.
Tip for Parents: Bangladesh's major mobile operators (Grameenphone, Robi, Banglalink, Teletalk) offer family-level data filtering options. Contact your mobile operator to enquire about content restriction settings for your family plan.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of how long they have been playing or how much they typically wager. Understanding the early warning signs is the first step to staying in control. The following indicators may suggest that gambling has moved beyond entertainment.
Chasing Losses. Continuing to gamble in order to recover money that has already been lost, or increasing bet sizes after a losing session to "get back to even", is one of the most common and dangerous signs of problem gambling.
Loss of Time Awareness. Spending far more time gambling than originally intended, or regularly losing track of how long you have been playing, can indicate that gambling is taking a disproportionate role in your daily life.
Neglecting Responsibilities. Missing work obligations, neglecting family responsibilities in Dhaka, Chittagong, or elsewhere, or withdrawing from social relationships in order to gamble more are serious warning signs.
Gambling to Escape. Using gambling as a way to cope with stress, anxiety, depression, loneliness, or difficult life circumstances — rather than as a form of entertainment — is a warning sign that deserves attention.
Financial Strain. Borrowing money to fund gambling, using mobile banking (bKash, Nagad, Rocket) reserves intended for household expenses, or hiding financial transactions from family members are serious indicators.
Failed Attempts to Stop. Repeatedly trying to cut back or stop gambling but finding it difficult or impossible to do so, or feeling irritable and restless when not gambling, are signs that professional support may be helpful.
Important: Experiencing one or more of these signs does not automatically mean you have a gambling disorder — but they are important signals worth reflecting on honestly. If you recognise several of these patterns, we encourage you to use the self-assessment tool below and reach out to our support team.
Quick Self-Assessment
Answer the following questions honestly and privately. This is not a clinical diagnostic tool, but it is designed to help you reflect on your relationship with gambling. If you answer "Yes" to three or more questions, we strongly encourage you to take advantage of the responsible gaming tools available on 90jelly or to seek external support.
Confidential Reflection. This self-assessment is for your own private reflection only. Your answers are not submitted to 90jelly or stored anywhere. Use it honestly — the only person you are answering to is yourself.
If yes, this is a serious financial warning sign that your gambling may be affecting your day-to-day stability.
Concealment of gambling activity is a common early sign that gambling has become a source of shame or anxiety.
Chasing losses is one of the most consistently identified behaviours in problem gambling research.
Difficulty with self-stopping is a key indicator that external tools (time-out, session limits) may be genuinely helpful.
When gambling affects personal relationships, it has moved beyond a personal hobby and is impacting your wider life.
Emotional discomfort when not gambling may indicate a psychological dependence that deserves professional attention.
Your Responsible Gaming Toolkit
90jelly provides every player with a comprehensive set of responsible gaming controls that can be activated instantly from your account settings. These tools are designed to help you set boundaries before problems arise — not just after they develop.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. Increasing a deposit limit has a mandatory 24-hour cooling period; decreasing it takes effect immediately.
How to Access Your Responsible Gaming Controls
All responsible gaming tools on 90jelly are accessible directly from your player account settings. Once logged in, navigate to the "Responsible Gaming" section of your account profile. No support ticket is required to activate deposit limits, session limits, or time-out periods — you can apply them instantly at any time of day or night, including during Eid holidays and public holidays in Bangladesh.
- Log in to your 90jelly account using your registered credentials.
- Click on your profile icon in the top-right corner of the page to open your account menu.
- Select "Responsible Gaming" from the account settings dropdown menu.
- Choose the tool you wish to activate: Deposit Limit, Session Limit, Time-Out, or Self-Exclusion.
- Configure your chosen settings and confirm your selection. Restrictions take effect immediately; relaxations are subject to a mandatory review period.
Need Help Activating a Tool? If you experience any difficulty accessing your responsible gaming controls, contact our support team at support@90jelly. Our team is available 24/7 and will assist you with setting up any restriction promptly. Activation of responsible gaming tools is always given priority over other support requests.
Self-Exclusion — A Firm Commitment
Self-exclusion is the most powerful responsible gaming tool available on 90jelly. It is designed for players who feel that gambling has become a problem and who need a firm, enforced break — not just a personal resolution to stop.
When you self-exclude, your account is immediately blocked. You will not be able to log in, deposit, or place bets for the full duration of your chosen exclusion period. 90jelly will also suppress all promotional and marketing communications directed to your registered contact details.
Self-Exclusion Requests are Honoured Without Question. 90jelly does not apply a waiting period to self-exclusion requests, does not attempt to dissuade players from self-excluding, and does not require players to provide a reason. Your request will be actioned immediately upon submission.
Available Self-Exclusion Periods
Players may choose from the following self-exclusion durations when submitting a request through their account settings or via the support team:
- 3 Months — A short-term exclusion for players who need a meaningful break but expect to return to responsible play in due course.
- 6 Months — A mid-term exclusion recommended for players who have identified a developing pattern of problem gambling.
- 1 Year — A longer-term exclusion for players who recognise a significant problem and need an extended period of abstinence.
- Permanent — An indefinite exclusion with no automatic end date, recommended for players who believe they should never gamble again. Permanent exclusions require a formal review before they can be lifted.
What Happens During Self-Exclusion?
- Your 90jelly account is immediately blocked and you cannot log in.
- All pending withdrawal requests at the time of self-exclusion will be processed normally.
- Any bonus balance in your account will be forfeited in accordance with our Terms and Conditions.
- You will be removed from all promotional and marketing mailing lists for the duration of the exclusion.
- Attempts to create a new account during an active self-exclusion period are a violation of our Terms and Conditions and will result in the new account being closed and funds withheld.
Returning After Self-Exclusion
For exclus ions of 3 months, 6 months, or 1 year, your account will not be automatically reactivated when the exclusion period ends. You must make a deliberate, affirmative request to our support team to have your account reinstated. This mandatory step ensures that reactivation is always a considered decision — not a passive default. A 7-day cooling-off period applies between a reactivation request and account reinstatement, during which you may reconsider. For permanent exclusions, reinstatement requires a formal review process and a minimum 12-month waiting period from the date of the original exclusion request.
How to Request Self-Exclusion: Log in to your account, navigate to Account Settings → Responsible Gaming → Self-Exclusion, and select your preferred duration. Alternatively, email support@90jelly with the subject line "Self-Exclusion Request" and include your registered username and chosen exclusion period. Our team will action your request immediately.
Support Resources & Organisations
If you or someone you know is struggling with problem gambling, you do not have to face it alone. The following organisations and resources provide confidential support, counselling, and guidance for people affected by gambling harm in Bangladesh and internationally.
Gamblers Anonymous is an international fellowship of men and women who share their experience, strength, and hope with each other in order to solve their common problem. GA meetings are available online and in select Asian cities. Visit gamblersanonymous.org for meeting schedules and resources.
GamCare is a leading provider of free information, support, and counselling for people affected by gambling problems. Their resources are available in English and accessible from Bangladesh via their website at gamcare.org.uk. Online chat support is available around the clock.
BeGambleAware offers free, confidential advice and treatment referrals for anyone concerned about their own or another person's gambling. Their website at begambleaware.org includes self-help guides, a free helpline (UK-based but accessible online), and a treatment provider directory.
The National Institute of Mental Health (NIMH) in Dhaka provides mental health support services for people in Bangladesh. If gambling-related stress is affecting your mental wellbeing, please reach out to a qualified mental health professional in your area through NIMH or a local hospital.
Gam-Anon is an international support group for the families, friends, and loved ones of compulsive gamblers. If someone close to you has a gambling problem and it is affecting your life, Gam-Anon provides a community of people who understand what you are going through.
Our dedicated responsible gaming support team is available 24/7. Whether you need help activating a tool, discussing a concern, or simply want to talk to someone, email us at support@90jelly with the subject line "Responsible Gaming Support" and we will respond promptly.
Player Protection Standards
Beyond the individual tools available to players, 90jelly maintains a set of platform-wide standards that govern how we design, market, and operate our service — all with the goal of minimising gambling-related harm across our player community in Bangladesh.
Responsible Marketing Practices
90jelly does not target gambling advertising at people who have self-excluded, who are known to be minors, or who have expressed concerns about their gambling habits. We do not use misleading bonus terms, false urgency tactics, or manipulative language designed to pressure players into depositing or continuing to play.
Promotional communications always include a responsible gaming reminder and a clear link to this page. Bonus offers are presented with full terms visible before acceptance — including wagering requirements, time limits, and eligible games.
Secure Platform Infrastructure
Player account security is a cornerstone of responsible gaming. 90jelly uses SSL encryption on all transactions, including bKash, Nagad, Rocket, and Upay deposits and withdrawals. Two-factor authentication (2FA) is available to all players and strongly recommended. We never store card data on our servers.
Fair Game Standards
All games available on 90jelly — including slots, live casino tables, cricket betting markets, Tongits Go, and Leprechaun Riches — are provided by established, reputable game studios whose Random Number Generators (RNGs) are independently tested. Return-to-Player (RTP) percentages are published within each game's information panel.
We do not manipulate game outcomes, restrict legitimate winnings, or apply hidden fees to withdrawals. Payouts are processed promptly in accordance with our published withdrawal timelines.
Staff Training
All 90jelly customer support staff receive responsible gaming training as part of their onboarding. They are trained to identify indicators of problem gambling in player interactions, to respond with empathy, and to escalate cases to our dedicated responsible gaming team where appropriate.
Reality Checks & Session Notifications
90jelly provides optional reality-check notifications that remind you of how long you have been playing and how much you have wagered during your current session. These pop-up reminders appear at intervals you define (e.g., every 30 minutes, every hour) and give you the option to continue, review your session summary, or log out. Reality checks are a simple but effective tool for maintaining time awareness during extended gaming sessions.
Responsible Gaming During Festivals & Holidays
Bangladesh's major festivals — including Eid-ul-Fitr, Eid-ul-Adha, Pohela Boishakh (Bengali New Year), Durga Puja, and national holidays such as Victory Day (December 16) and Independence Day (March 26) — are times when people may have more leisure time and may be more likely to gamble for extended periods. 90jelly's responsible gaming tools are available 365 days a year, including all public holidays. We encourage players to set deposit and session limits in advance of holiday periods so that pre-planned boundaries remain in place even during festive celebrations.
Minimum Withdrawal & Wager Amounts
90jelly sets minimum deposit and withdrawal amounts in Bangladeshi Taka (৳) to ensure that gambling activity remains proportionate to a player's stated financial means. If at any time you feel that the platform's minimum thresholds are still higher than you are comfortable with, please activate a deposit limit at a level that reflects your actual entertainment budget — rather than the platform maximum.
Remember: Gambling at 90jelly should always be an enjoyable leisure activity funded from your disposable entertainment budget — never from money set aside for essential living costs, savings goals, or loan repayments. If you are not sure whether your current level of gambling is within healthy boundaries, use the self-assessment questions above or contact our support team. We are here to help, not to judge.
Play Responsibly at 90jelly
Responsible gaming is not just a policy at 90jelly — it is a core part of who we are. Explore our full range of games, enjoy live cricket odds and top slots, and always play within your means. If you ever need help, our team is one message away.